00488     2200181   4500001002100000008004100021035002000062245005600082100001600138260003300154300002200187020001800209084001000227082000800237650003100245990001500276990001500291INLIS000000000008718                                   Ind    a0010-0120007586  aPengukuran Tingkat Kepuasaan PelanggancJ. Supranto  aJ. Supranto  aJakarta:bRineka Ciptac2006  ax, 300 hal, 20 cm  a979-518-725-2  a330 p  a330  aEkonomi-Kepuasan Pelanggan  a13861/2009  a13860/2009